Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Last updated: [Insert Date]
At Kapaas Gharana, your privacy is of utmost importance to us. We are committed to protecting your personal data and being transparent about how we collect, use, and store it. This Privacy Policy outlines how we handle your information in accordance with the General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection (DPDP) Act, 2023.
1. Who We Are
Kapaas Gharana is an online brand offering apparel and home textiles, operated via WooCommerce. For any privacy-related concerns, you can contact:
📧 Email: support@kapaasgharana.com
2. What Data We Collect
When you interact with our website, we may collect:
a. Personal Identifiable Information (PII)
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment details (handled securely via third-party gateways — we do not store card details)
b. Device & Usage Data
- IP address
- Browser type
- Pages visited
- Time spent on the website
- Cookies and tracking pixels
c. User-Generated Data
- Product reviews, ratings, survey responses
3. How We Use Your Data
We use your data for the following purposes:
- To process and fulfill your orders
- To communicate updates, offers, and confirmations
- To improve our website experience and customer service
- For fraud detection, legal compliance, and dispute resolution
- For marketing, only with your explicit consent
4. Legal Basis for Processing (GDPR Article 6)
We process personal data under the following lawful bases:
- Performance of a contract – to fulfill your order
- Consent – for marketing or newsletter subscription
- Legitimate interest – for analytics, fraud prevention
- Legal obligation – for tax and accounting compliance
5. Your Rights Under GDPR & DPDP Act
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Request data portability
- Object to data processing
- Lodge a complaint with a data protection authority (e.g. EU DPA, India’s Data Protection Board)
📧 To exercise these rights, email us at support@kapaasgharana.com
6. Data Storage & Retention
- We retain your data only for as long as necessary to provide our services or as required by law (e.g. for tax purposes).
- After this, your data is securely deleted or anonymized.
7. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Track cart contents
- Enable secure login
- Collect analytics via tools like Google Analytics and Meta Pixel
You can manage or disable cookies through your browser settings.
8. Third-Party Services
We only share your data with trusted third parties, such as:
- Payment processors (e.g., Razorpay, Stripe, PayPal)
- Shipping partners (e.g., Delhivery, Bluedart)
- Email marketing tools (e.g., Mailchimp, Klaviyo)
- Analytics providers (e.g., Google Analytics)
All third parties adhere to privacy obligations equivalent to ours.
9. Data Security
We implement strict measures to protect your data including:
- SSL encryption
- Secure servers
- Regular malware scans
- Limited employee access on a need-to-know basis
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect data from minors.
11. Cross-Border Data Transfers
As we use global services (e.g., hosting or payment gateways), your data may be transferred outside India or the EU. All such transfers comply with relevant legal safeguards.
12. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with the “Last Updated” date revised.
13. Contact Us
For privacy-related concerns, data access requests, or complaints:
📧 support@kapaasgharana.com
📍 [Insert registered business address]
